Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
For Troop B, I selected all the members for whom the Troop will made the renewal payment. I saw the list with the total, but, when I reopened my.Scouting, it reads all the checkout members has a Membership Renewal Order. But I cannot see or go to the payment page. I tried but I cannot make the payment. How can I do that?
Your council staff has access to a National internal message board (not Discourse) where they can get help from other Council staff or they can open a Member Care ticket for assistance.