The non-scouter search isn’t working at the moment. There’s a post here with some suggestions for working around the issue: Parent not appearing in connection search - #2 by DonovanMcNeil
ETA: In principle, the parent who is on the application should already have an account if they registered using the online application (as opposed to paper). They just log in to Scoutbook with that username/password combo and they should be able to connect to their scout as a parent.
