Merge accounts for Den Leader

My wife and den leader in my pack has her training and den leader designation assigned to member number 136135519, however this number isn’t linked to an account in my.scouting. She created a new account in my.scouting with member id 13791164, but wasn’t able to merge that account with the other member number. How do we get this issue resolved?

You need to call council to fix this - the names are a little different and DOB are different

Okay. Thank you for your help.

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