Merge accounts in my.scouting.org

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Thank you!)

I have my cubmaster who has an issue with his profile. He has two valid membership ids. In the roster on Advancements, it shows a specific id added, and when i go for recharter it shows another.

Can these be merged ?

Id in recharter - 13604202
Id in roster - 136741640
Council - NCAC
White Oak District

Thanks,
Jitesh

@JiteshBatra this is fixed - I recommend that They contact your local council and ask them to use the Registrar Tools to look up the children. When they look up the children, they want to check children’s “User Relationship” and make sure that children are connected to parent with Only the correct BSA member ID number 13604202

Thank you… I will let Patrick now.