Our troops were merged. The in progress PO from the troop that no longer exists has pretty much disappeared. I can’t figure out how to remove the items that were on it and put them on the other in progress PO. I can’t figure out how to void out the invalid one. I just can’t do anything with these MBs and ranks at all. I can’t even pull it up. I’m not sure if it is a permissions thing (since these permissions no longer exist).
Any advice?
@DavidFreeborn - you may be able to back into the info via to award tab from the roster > advancements.
That is the only place I can see the old PO number but there is no way to access it. I can’t figure out how to take those items off the inaccessable PO and add them to the working PO. It appears to only be 3 items, but there doesn’t seem to be a way to add them to the good PO since they are already listed on a PO.
IT is reported - it is also a tough one to figure out - as Units where just ended - not a merge feature. We will see.
What should I do in the meantime?
The suggestion from Scouting America IT is to show the Scout Shop the data in Scoutbook or complete a paper, hand written advancement report. If the Scout Shop will still not sell you restricted awards, contact your Council registrar for assistance. The registrar should be able to convince the Scout Shop that all is in order and they can sell the awards.
The developers are working on a fix but we do not know when it will be available. Watch Scoutbook - Scoutbook Plus Change Log - Scouting Forums for an announcement of a fix.
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