I have multiple adults that have registered as leaders since their sons joined that now have multiple accounts in scoutbook. How do I resolve?
Post their member IDs and we can take a look
Here are the 3
Old BSA# NONE
OLD USER ID 2268331
LEADER BSA# 12585537
LEADER USER ID 1869967
Old BSA# 13287013
OLD USER ID 461047
LEADER BSA# 129512225
LEADER USER ID 11278731
Old BSA# 13086119
OLD USER ID 2366804
LEADER BSA# 133575981
LEADER USER ID 11529476
@RobertWharry has this been resolved for you yet?
It does not appear so.
Rob
OK those of us that can will take a look then - we can just deal with the SB side of things not merging the BSA#'s - 2 choices on that
- individual users can log into my.scouting.org > click Menu top left > Click Manage Member ID > one of the BSA # will be there marked PRIMARY > then add the other MID (BSA #) - you want to make the one that is your unit registration PRIMARY > Then go to Scoutbook.com and log in using your my.scouting.org credentials
- Councils can do it for you IF both are from the same council
1 Like
OK all are fixed and the last ones Email is also fixed
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