Merging Duplicate Adult accounts

Scoutbook Scoutbook & Scoutbook Plus Bugs
1

I have multiple adults that have registered as leaders since their sons joined that now have multiple accounts in scoutbook. How do I resolve?

2

Post their member IDs and we can take a look

3

Here are the 3
Old BSA# NONE

OLD USER ID 2268331

LEADER BSA# 12585537

LEADER USER ID 1869967

Old BSA# 13287013

OLD USER ID 461047

LEADER BSA# 129512225

LEADER USER ID 11278731

Old BSA# 13086119

OLD USER ID 2366804

LEADER BSA# 133575981

LEADER USER ID 11529476

4

@RobertWharry has this been resolved for you yet?

5

It does not appear so.

Rob

6

OK those of us that can will take a look then - we can just deal with the SB side of things not merging the BSA#'s - 2 choices on that

  1. individual users can log into my.scouting.org > click Menu top left > Click Manage Member ID > one of the BSA # will be there marked PRIMARY > then add the other MID (BSA #) - you want to make the one that is your unit registration PRIMARY > Then go to Scoutbook.com and log in using your my.scouting.org credentials
  2. Councils can do it for you IF both are from the same council
7

OK all are fixed and the last ones Email is also fixed