I have an Adult who has an application to be a leader. Their Scoutbook BSA ID is 140645691, however when they completed YPT, the certificate has 137226554. What is the process to merge these two accounts?
Thank you,
Michael Sandell
@MichaelSandell This is for New Birth of Freedom Council?
It is.
Thank you,
Michael
I don’t want to hijack this thread so take care of Michael’s issue first.
With all the duplicate merge posts, this one was the most recent and seemed appropriate.
When council made an adult account, they misspelled the name creating a duplicate account for an adult already in the Pack. The adult’s old membership is connected to his older son, the new account his younger son.
I’ve got the spelling fixed but now I see two parents listed under the younger scout and one listed under the older scout (the original).
Council says they can’t merge, anything SUAC can do?
Original member ID: 133172637
New member ID created by mistake: 140685140
Thanks
Member IDs can’t be merged, only managed. The adult can go into Manage Member IDs in my.scouting.org and add the 140 ID to the my.scouting.org ID.
The Council should move any Scouts linked to the 140 ID to the 133 ID using the Relationships tab of Registrar tools. The Council can use Volunteer Support Tools to merge duplicate Scoutbook accounts if they exist.
@MichaelSandell I used Manage Member ID, and BSA member ID 140645691 is set as “primary”. The training has been copied onto the primary BSA member number.
This user has 2 usernames at my.scouting. It looks like the user logged in to both usernames on November 1.
The BSA’s systems do not like e-mail addresses as usernames, so I would like to retire that one.
Hi! I’m the Membership Chair for Troop 45. We have an Asst. Scoutmaster (removed by Moderator) who is actively registered with Troop 45 with the Member ID 140143186. He completed the SYT using a different Member ID: 12739126. What should we do to fix that? Thank you in advance!
@KarenMuzi In my.scouting.org > Manage Member ID > whatever MID id set to Primary gets all the training synced to it - so if having multiple leadership roles in different councils - they would need to switch Primary MID to each, and let it sit for 24 hours to sync training to that MID.
NOTE: whatever MID is primary here is the MID you log into in the Scouting systems.
@KarenMuzi This user has 3 usernames (logins) at my.Scouting. I would recommend having him contact the local council and ask them to merge the usernames for him.
Thanks to both of you!!
Greetings
I have a volunteer with to scout id. Can someone help me with the merge of the numbers 9129062 with 13029199.
Please let me know
@OmarLopez1 Member ID (MID) numbers cannot be merged; they can only be managed (Manage Member ID). I have put both MIDs under management.
The date of birth is slightly different between the 2 MIDs. If the date of birth needs to be corrected, the council Registrar can fix that using their Registrar Tools.
This user also has 2 usernames (logins) at my.Scouting. I recommend that they be merged. The local council can merge them with their Volunteer Support Tools.
Parent and registerleader with 2 account140905199- This is the correct registerered leader account
140159866 - Can this be deleted
@SoniaAsuncion these numbers are already under management - so that is all that can be done.
@SoniaAsuncion I have merged the Scoutbook accounts.
Please ask the Registrar to use the Registrar Tools to remove the “relationship” to her child under MID 140159866.
Another Merge Request, please
1461746 appears to have two profiles/she appears twice at the Grandmother of SCOUT NAME?
Thanks.
@WilliamsburgScouter Relationship issues - you should first talk to council on as they can resolve them better than SUAC
Thanks. It isn’t relationship per se, but rather that the relationship is duplicated (the same person is listed as grandparent/guardian twice), which can be confusing and I think generated a second Scoutbook ID. Thanks!
Please check the MID.
