Hi,
We have a parent with two different BSA numbers: 141467238 and 14152910. Is it possible to merge them into one ID?
Thanks
These Member IDs belong to different people
The parent was invited to connect to his scout on Scoutbook Legacy but never created an account until now. Yesterday his wife tried to add him as a second parent on Scoutbook Plus but he is getting a message that there is another account using the same email address.
What is the adult’s initials?
The initials are: B. N.
OK, I found the accounts. You provided one Scouting America Member ID and one Scoutbook ID.
I’ll clean it up later this evening.
Thank you! Please let us know what will be the primary ID
The primary member ID number for this user is 141467238.
I have merged his Scoutbook accounts. He only has 1 Scouting America Member ID and 1 my.scouting.org ID which he should use to log in to Scoutbook
Thank you! Appreciate the help!
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