I have two Scouts that show on our roster for national but have disappeared from Scoutbook.
Scout 1 - 34656605 is my son so I am able to dig a little more. His membership was renewed 12/15/2024 set to expire 12/31/2024. I referenced the receipt today. I am only able to see him as a family member in scoutbook he is gone from the troop. As a family member I can see it says no current membership. Under past memberships it shows his membership in Troop 858 ended 4/1/25 and in the optional notes section it says “DateEnded by SP ExpireInvalidYouthUPsCreatedinSB after 2 Month Lapse”.
Scout 2 - 133646856 Has disappeared from the troop but also shows on the roster for national. Both of his brothers still show in the troop and I verified he also paid and renewed. I really need to get him back asap as he is completing his Eagle Rank with a May birthday so a quick resolution is essential.
Thank you for any assistance!
