Hi -
I had an adult register on my.scouting and complete her SYT, but I guess there was a problem with her login and now I am not seeing her as part of my adults awaiting approvals from council. I reached out to my council, but they told me I need to contact National, but I don’t have a person to contact. Please let me know how I can get this resolved. The adult leader has been missing for over two weeks now!
Contacting National IF NEEDED - is the councils job, not yours - they can send in a National Membercare ticket.
Do you have the users Member Number (no names)
Thank you Donovan for your response! Her member number is 141671484.
@ScottBarnard2 no info on registrations for that - it is a council action - or the user can just resubmit. If they were already charged it is truly a council issue.
Thank you Donovan - I’ll reach back out to my council. I appreciate your help!
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