Registered Adult Leader missing from Scoutbook

A registered adult leader shows up in the my.scouting.org roster as a Mate in the Ship, but the Ship CC can’t see him on their Scoutbook roster. The missing Mate happens to be the CC’s son.

The adult leader’s member ID is 133629033 (primary).

Background details:
The Mate’s member ID on my.scouting.org is the same as his youth member ID…but I thought adults got new member ID’s.
He also has three other ID’s in my.scouting.org.
13335318
13335551
140950703
He transferred from another council as a youth.
He submitted an adult application when he turned 18.

We’re a big council with registrars who are swamped, so it’s helpful to know exactly what our D.E. should ask them to do. Thank you!

YIS,
Ann MacPhail
Four Mile Run District (NCAC)
Vice Chair, Membership

@AnnMacPhail looks like a renewal issue - perhaps a placeholder registration??? - Council can turn in a membercare ticket

Thanks, Donovan. I’ll pass that info along. Every little hint helps. I appreciate your time and expertise!

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