I can’t find a scout in my roster, I thought I transferred him in. Can you please check?
1) Hardware: Desktop
2) Operating system: Mac
3) Browser: Safari
4) Browser cache has been cleared or you are using a private browsing mode (aka Incognito Window in Chrome)
5) Member ID & Council of person affected: Member ID 13882479, Council is Golden Gate Council
Troop is Troop 29 in San Francisco.
When I go to transfer him into our troop now it says “unauthorized”. I’m wondering if A) I never transferred him in or B) if his membership expired. Can you please check?
Thank you!
Ed Kraay
Troop 29 Scoutmaster
Update, the parent was able to transfer this scout in from the pack. However, I’m not sure why it said “unauthorized” when I tried to do it…
@EdwardKraay It might be because the Scout’s relationships are messed up. The Scout and Scout’s parent are both “Son of” and “Father of” each other.
The local council can fix the relationships with their Registrar Tools.
I am also missing a scout in scout book plus but he is showing as active on myscouting.com.
@HankLilienthal post the Scouts MEmber # (no names) and we can take a look
#142092992. He was previously showing on both but dropped off this summer.
@HankLilienthal looks like another membership messed things up. Give it 24 hours to sync
