Multiple bugs at the same time

Scoutbook Using Scoutbook & Scoutbook Plus
1

Howdy gang!

I went to do some work in Scoutbook this morning and came across the following issues:

  1. All Scouts were dumped out of their patrols and their patrols are missing from the roster.

  2. There were 13 awards in my notifications and now just 6.

  3. One Scout’s account information related to rank/awards is no longer visible (Explains the missing 7 awards).

  4. I can no longer access at least 3 Scout profiles, receiving a pop-up stating, “Your position(s) and related permissions do not allow you to perform this action.”

  5. I cannot make adjustments to the 1-patrol that is populated.

It appears that all of my Key-3 and other related statuses are intact.

My Scout ID: 115381470

Thank you for your assistance.

2

@DavidKrebs that is a bit much to process in a single post - i can setup a screenshare to take a look if you want

3

Great, thanks! Standing by for assistance.

4

I will send you a direct message > look at top right Avatar to find it > it will be a green envelope > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)

5

LOL … How do I create a new patrol in Scoutbook Plus? I can no longer build it in Legacy SB.

Someone mentioned you in a post.

| Donovan McNeil DonovanMcNeil Scoutbook User Advisory Council
March 1 |

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@DavidKrebs that is a bit much to process in a single post - i can setup a screenshare to take a look if you want

6

Screenshot 2026-03-01 at 11.37.52 AM
Screenshot 2026-03-01 at 11.37.52 AM1267×197 21.7 KB

7

Thanks.

Someone replied to your post.

| Donovan McNeil DonovanMcNeil Scoutbook User Advisory Council
March 1 |

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8

Donovan,

New issue:

Scout 140921169 cannot be placed in a patrol. His registration expires 31MAR26. I’m not having any other issues with his account.

I get the following pop-up:

Inline image

Thank you.

Doc Krebs

Thanks.

Someone replied to your post.

| Donovan McNeil DonovanMcNeil Scoutbook User Advisory Council
March 1 |

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Screenshot 2026-03-01 at 11.37.52 AM

9

@DavidKrebs

I have reported the issue with the packid error.

Watch Scoutbook - Scoutbook Plus Change Log - Scouting Forums for an announcement of a fix.

10

Thank you, Ed. :slight_smile:

Yahoo Mail: Search, Organize, Conquer

11

@DavidKrebs

The developers request you try to put the Scout into a patrol again and report back.

12

Ed,

The Scout (140921169) I need to move has found his way into an aged out patrol and there is no control for me to move him into his proper patrol.

Doc Krebs

Someone mentioned you in a post.

| Ed D’Avignon edavignon Scoutbook User Advisory Council
March 3 |

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@DavidKrebs

The developers request you try to put the Scout into a patrol again and report back.

13

@DavidKrebs I can setup a screenshare to take a look if you are free now

14

Link me please.

Someone mentioned you in a post.

| Donovan McNeil DonovanMcNeil Scoutbook User Advisory Council
March 3 |

  • | - |

@DavidKrebs I can setup a screenshare to take a look if you are free now

15

@DavidKrebs I will send you a direct message > look at top right Avatar to find it > it will be a green envelope > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)