Hi! Somehow I have two member ID’s. The choose primary account tool is not fixing my issues.
#13267450 (has my training)
#137186727
How do I fix this?
TIA!
Those were not both your Member IDs but I did find the duplicate.
I have merged your Scoutbook IDs and added your primary ID to your my.scouting.org account that is not your e-mail address. I will request that your my.scouting.org ID that is your e-mail address be retired.
Use your my.scouting.org ID that is not your e-mail address to log in to Scoutbook.
Thank you so much! Just to clarify: you kept the member ID 13267450? This is the number the scout office said had my YPT and badge mentor training.
Is there a way we can fix this on our end? I know of another parent who might have the same issue.
Thanks again!
-Heather
As long as the number is primary it will receive all the training from any other number associated in Management
I have a leader who got booted off of scout book after recharter and after doing some digging it looks like he has two member ID numbers
136523356
137387292
I’m guessing this is the issue?
Thank you for the help
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Wow that was fast , which is the primary number now?
Thank you very much!
292 is primary - the user should talk to council - they have at least 3 MIDs in the same council which is VERY odd - council could clean it up some for them
Ok, thanks for the speedy response!
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