Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
Have a few Parents that appear to have duplicate accounts.
Parent#1 -
Parent showing with 2 different last names(re-marriage)
The current active parent and leader account should be AdultUserID=9692393
Not seeing a unique SB UserID for the duplicated parent as everything matches for the most part. See ConnectionID=70293244
The account with ending with phone# 1056 and Street Address of “E** D**” is the OLD duplicate
Parent will have another Scout crossing over shortly to our unit. Believe she will remain active but uncertain her younger Scout has dual connections or just 1.
Have 2 other sets of Parents that have duplicate accounts but are not leaders.
Am unsure which should be the active account but with the most complete contact info I am presuming those are the primary
Thanks!!! I appreciate your help with resolving this issue for us. Assuming there was a duplication by Council or parent themselves when failing to login some time ago.
For parent #1, she has her parent / child relationships split between her 2 BSA member ID numbers:
12850987 - primary
127514839
I would recommend contacting the local council and ask them to use their Registrar Tools to look up her children. In the “Relationships” tab / section, she should only be listed as parent under her primary BSA member ID number (12850987). They should remove her if listed as parent under any other BSA member ID numbers.
@DaveBuckley It might work best if you just copy & paste this to your council:
The parent / child “relationships” that I am talking about are in Registrar Tools. They are different from connections in Scoutbook.
She is registered as an adult leader under her primary BSA member ID number 12850987. It does not look like she is registered as an adult leader with the pack. She was previously registered as a Tiger Adult Partner under her secondary BSA member ID number 127514839, but Tiger Adult Partner is not an adult leader position.