Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
The 136506367 was her primary account and somehow a second one was made (with her name spelled wrong) when we had to reapply. Either way, we were tracking her progress with the 136506367 and then it wsa recently deactivaed. need the 136506367 active and the other gone if possible.
I have been trying to work with my local people and it’s been very difficult. There’s been quite a bit of failures recently and I was just a little bit over it. Thank you for your help. I will check it out