MyScouting bad unit contacts sent from New Lead email

I was curious what the Application Manager / New Lead “Send Application” email looked like to a new lead family, so I sent it to myself. Glad I did because I found a few errors:

  1. Email still has 2022-2023 National application cost ($80 w/ $25 joining fee) instead of the 2024-2025 National application cost ($85 w/ no joining fee).

  2. Also, it lists a phone number for me (the cubmaster) that is not my phone number, not the previous cubmaster 2021-2023 phone number, and not our COR 2018-2026 phone number. Figured out it is our DE’s desk phone in the council office! The problem here is it list my name and his desk phone number. It should list his name with his mobile phone number (the one I call if I have problems). He works remote as the council office and his home office is 2 hours away from each other.

What it did correctly was list me as the unit leader along with my personal email and list our unit dues with an explanation why we charge it.

If #1 and #2 were fixed I would use this New Lead “Send Application” button feature. Unfortunately, there is already a lot of confusing stuff sent to new families, and I choose to send my own manual email with accurate info until this feature is fixed.

@ThomasCline - there is nobody from the my.scouting team that is on the forums. I would suggest that you bring this to the attention of your council.

Yes I just emailed my DE. I just put it on the forum for visibility if anyone else was having this issue.

Did you check under organization manager? Specifically the settings and unit pin options have many fields. I’m not sure which of those, if any appear in the lead emails. But it would be good to make sure everything is current either way.

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Good point, I did check that and everything was accurate there and the bad info didn’t come from there.

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