Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
We have two issues with names as they are listed in Scoutbook and wondering if someone could help with updating them?
For BSA member ID 14066497, the last name needs to be corrected to just reflecting the second name listed. (As it is currently listed in the system, the name is “First First Last” but needs to be changed to “First Last,” removing the duplicate first name.)
For BSA member ID 13702845 (Scoutbook ID 11623794), we are wondering if you can change the last name so it is no longer in ALL CAPS.
If these requests are not appropriate for this forum, could you please let me know who we should contact to request the changes?
We are unable to change names. The users may be able to change the names on their accounts themselves by going to My Account → Edit Profile. If this is not possible you will need to contact your Council.