I have a Merit Badge Counselor and I am having problems getting her MBC registration to sync over to ScoutBook.
When I look at her using Member Services, I see two entries in ScoutBook. Both have the same ScoutBook UID, but one does not have a Council assigned. Of course I cannot look at the one that has “No Council”. I have noticed these duplicate ScoutBook UIDs on other folks as well. Could this be why her ScoutNet registrations are not correctly syncing to ScoutBook record? Could the two instances of the same number in ScoutBook be causing the sync to fail? Is there some way I can “merge” those two ScoutBook accounts (remember they both have same ScoutBook UID but one has “No Council”)?
Secondly, her Merit Badge Registration has not pushed to ScoutBook from ScoutNet. Is there some way I can force that push? Or do I keep having to ask here for that to happen? I have registrar permissions on ScoutNet.
ScoutNet MID: 134610339
ScoutBook UID: 2395993
My.Scouting ID: 11085074
I have another one that needs a sync as well.
BSA MID: 130326680
ScoutBook UID: 9149242 (No Council listed for this one)
My.Scouting ID: 4886862
Thanks, in advance,
PS. If there is a “secret sauce” you don’t want to let out, you can email me at firstname.lastname@example.org