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I have two parents that at some point have generated two accounts each, one parent account and one leader account. Could someone assist in merging/cleaning this up so they can act as leaders and see their children? Right now neither one has access to their leadership profiles in SB.
Parent #1
Login Account: Member ID 140972210
Leader Account: Member ID 141208198
Parent #2
Login Account: Member ID 12928259
Leader Account: Member ID 140335818
@CorwinLoreman ok those are fixed - Parent #2 can sign in with Google Sign in - I recommend that They contact your local council and ask them to use the Registrar Tools to look up the children. When they look up the children, they want to check children’s “User Relationship” and make sure that children are connected to parent with Only the correct BSA member ID number - the Registered Leader one