My email is being used on 2 accounts. For some reason another one as created for me, can someone assist on combining for email@example.com
This is being fixed @EdithanneFritz
Hi, I am having the same problem and would like to delete one of the accounts and keep the one that is connected to both my scouts. Thanks!
@SharonLiu this can be fixed - you need to use your Username NOT your email to sign in.
To avoid confusion, is it possible to delete the duplicate account? Currently, there is one with 1 connection and one with 2 connections. I need the one with 1 connection deleted. Thanks
I merged them together - but do not use the email to login - use the user name for my.scouting.org that you used to use for the account with 1 daughter connection
Thanks for your help. I see both scouts on Scout book; however, myscout only shows my daughter under “myapplications.” Can you help me add my son, ID#135102897? Thanks.
@SharonLiu only councils can do that
Kind of the same issue, except 2 different numbers showing in scoutbook:
12637458 (pretty sure this is my main number)
@AndrewBrewer you need to talk to council - they have registrations on both BSA #s - they need to consolidate registrations to one or the other and they need to add all your Scouts as Kids to one of them
My email is being used under two accounts, can someone please assist?
@LIndseyBriskie that is fixed