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Merge Two Accounts

I have two accounts that need to be merged. I was a scout. Then, created a parent account. Lastly, became a committee member. Is it possible to get these merged and in sync?

my.scouting.org
10723607

scoutbook.scouting.org
13488046

Your council can merge BSA #s

Hello, I have this same issue. How do I find the right person to get this fixed please? Thank you!

A Council Registrar can help you - look at their website for contact

or log into my.scouting.org > click Menu top left > Click Manage Member ID > one of the BSA # will be there marked PRIMARY > then add the other MID (BSA #) - you want to make the one that is your unit registration PRIMARY > Then go to Scoutbook.com and log in using your my.scouting.org credentials

You might have 2 SB accounts we can help with that part of it

To clarify - the same issue of two accounts I’d like merged, though both are PARENT accounts in my case where a second was created when I signed up a second child.

@ColleenDunn I sent you a private message.

Hi - I have a parent in our unit who has two SB accounts and also two BSA IDs, due to signing up her kids in two units. I have the BSA ID #s and the account emails. Who do I need to talk to in order to get this all merged?
Thanks in advance for your help!

we can look at it to merge the SB accounts if you post the BSA #s @BrianWylie1

Thanks! The two IDs are:
13637819
128673665

The parent would like to use the account associated with the second BSA ID going forward.

Thanks for your help,

@BrianWylie1 these are merged - that first BSA # was already a deleted number by council

Thanks! I’ll let the parent know.

We have tried to work with our Council and not gotten anywhere. I am not able to add my other ID. See screenshot, but I have received other errors in the past when trying to do this. We also weren’t sure if there was an issue trying to use the same email address associate with both in Scout Book.

@KennethGregory that 046 one is now deleted somehow - I merged the SB accounts - now using your Google Login Feature will get you to your SB account

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Thank you so much!!! We have been trying to get this resolved for way too long. I am able to use the Google Login feature, which I couldn’t before. And it looks like my IDs are in sync now.

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