Need to merge two SB accounts

Scoutbook Using Scoutbook & Scoutbook Plus
1

Hi all, one of our parents has two SB accounts that need to be merged. Could someone help me out? thanks.

2

If you can post the BSA IDs and/or Scoutbook User IDs associated with the accounts (no names please!) and specify which information you’ve posted, the SUAC folks can likely help out (or at least help diagnose the cause).

3

Here you go: please merge the following for a scout parent:

13103703 and 13154717

thank you!

4

Are these BSA IDs or Scoutbook User IDs? The SUAC folks will need to know that to find them.

5

@JohnDean4 You had a mix of BSA member number and Scoutbook userID, but I was able to figure it out.

This parent needs to log in with her my.scouting username – not her e-mail address.

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6

Got it. Are they now merged? Thanks

7

@JohnDean4 Yes, the Scoutbook accounts have been merged.

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8

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