We have a new scout who joined our pack. An application for the scout was submitted to council and has been fully registered as of the beginning of April (it’s now 4/22). When viewing the scout in Scoutbook the following message appears;
Will has not been matched with a Scout in your Units official roster. Please check with your council.
We have checked with our council who has informed us that they have nothing to do with syncing a scout to Scoutbook.
What needs to be done to resolve this and have our new scout setup for advancement sync??