New Den missing from Scoutbook+

Scoutbook Scoutbook & Scoutbook Plus Bugs
1

I added a new den to our roster (Lions Den 5) and placed three new scouts in it last night. However, the den is not showing on the Scoutbook+ roster today, nor are the scouts. They do exist on the roster in My.Scouting.

The scout member numbers are:

141688628

141691969

141690930

2

@LairdAbbott- I would suggest a hard refresh or incognito session

3

@LairdAbbott

Please try a hard refresh or incognito window an report back.

I have notified the developers of the issue as this should not be ncessary.

4

That worked.

Thanks

5

@LairdAbbott

Which one?

6

I am also having this problem. What solution worked and how do you hard refresh? The new den shows up in regular Scoutbook.