We have a new cub scout that shows up in the official pack roster in my.scouting.org but this same scout has never shown up in Scoutbook. How do I get him on the Pack roster in Scoutbook?
@BrianPutman You have a rather large unit.
If you post the Scout’s BSA member number, we can take a look. (No names, please.)
Jennifer, the scout member number is 14532411
@BrianPutman do you know if this was a paper app or an online app?
It was an online application submitted on 9/12.
Interesting, the online application lists Applicant member ID as 10114910
which is different that the member number I provided above
Other number is father who took the action I think
The scouts application showed up in our my.scouting application manager on 9/13 which was the date I accepted the online application.
@BrianPutman yeah there are a few things - I think the main one is the Scout had an Adult and Scout Registration. I see it was created 9/20 - so your dates do not line up. It is being investigated and fixed
@DonovanMcNeil I also have a scout who shows up in my myscouting roster, but not scoutbook. Member #14532484
@AlisonSummers that is fixed
Just checking in, has there been any progress on my scout in question, or can I provide any additional information?
@BrianPutman what you need to do is make the scout in Roster - then we can add the BSA #
I just created or added the scout to the Tiger den in Scoutbook.
ok that is done @BrianPutman
Thank you. I see him now.
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