Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
A new Scout registered but the “name” that appears is his Dad’s. I can see in myscouting.org that the Scout name was Bennett (Dad is Joe) and Joseph appears as the name for the Scout. Additionally, Dad’s email address was not linked in Scoutbook and when I attempt to manually add the parent, there are 4 Joseph Cook’s in Scoutbook. Dad (Joe) was previously a Youth Scout. He has no clue what his BSA number was so I don’t know which Joe to add. Lastly, the new Scout shows an association to Black Swamp Council (where Dad was a youth scout) and this needs to be Lake Erie Trail Council.
Navigate to each of these and find the bell icon (depending on the platform, it might be near the top or near the bottom). Switch it to “Watching” and you’ll get an email when the change log is updated.