Parent can not be added by me

Hi Please help.

BSA ID# 137372361

I just realized they were giving me their SB ID 12173123, which is not their BSA ID #, when putting their name in, it does not find anything either.

How do I help them get a BSA ID# so that they can get emails for SB events.

Thank you,
Steven Stuart
ScoutMaster - Troop 60

The Parent Search is broken right now

The most reliable workaround is, if the parents have a account, is for them to log into Scoutbook with their ID and PW, navigate to My Account → My Connections then click the “Connect to Scout as Parent/Guardian” near the top of the page. The parent will need the Scout’s BSA Member ID, last name and date of birth to connect.

If the parent does not have a ID, they should create one then use the process above.

Alternately, you can ask your Council to add a connection between the Scout and parent in Registrar Tools. About 24 hours later, the Scout & Parent will be connected. The parent will still need a ID to access Scoutbook.

If the parent is in the unit already by a position or another Scout you can use Connection Manager under Roster, then go to the connection and click the Parent Checkbox

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