Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
I have a Lion that does not have a parent listed on his Scoutbook account. When I search for the parents email address under the “Search for existing user”, I get the name of the Lion. Do I use that record that appears for the Lion or can I add the parent as a new connection?
I think this is a symptom of the wider issue the past week of approved scouts not syncing over to scoutbook. I had one that was stuck, and although they finally came through it was with zero parents. I have since added the “other” parent that did not fill out the application, but can’t add the parent that did do the registering. I have not created a new account to prevent a mess.