I am no longer receiving messages from Scoutbook. My BSA ID is 12393194 and my Scoutbook User ID is 9591397. Messages should be going to my iCloud address. My daughter is receiving messages just fine, so I know they are going out. I’ve sent myself a couple of test messages, and those have not co…

[image] Emails not going out Scoutbook Bugs @MorganGeiss - this is FOR ALL users:

I’m also not receiving emails to my icloud accounts ( mac.com or any of the other subdomains me.com , icloud.com etc). My husband has a gmail and is receiving them just fine. I tried testing just to me, and no email in junk or in my regular inbox.

I should have mentioned this problem appears to have started between 25 and 31 January. I received messages on the 25th, but didn’t get the message yesterday. I wasn’t expecting any messages between those two dates, and so can’t narrow the time frame any further. John

IT is aware of the issue and working on it.

Our unit is experiencing the same trouble recently. All adults marked to receive message but only a small percentage actually receive it.

@VirginiaPence-Waddel - known issue and being worked by BSA IT. It is a domain blacklist from what i gather

How/when will we get notice that the issue has been fixed? Thanks @jacobfetzer

Usually in the change log forum.

[image] Scoutbook E-mail Not Received at Some Domains Scoutbook Bugs There is a current issue where Scoutbook has been blacklisted from certain domains, causing e-mail to be blocked. These include: comcast.com All Apple domains including icloud.com , me.com and mac.com …

No longer receiving emails from Scoutbook

Scoutbook Scoutbook & Scoutbook Plus Bugs

Stephen_Hornak February 1, 2023, 3:41pm 2

Topic		Replies	Views
Scoutbook E-mail Not Received at Some Domains Scoutbook & Scoutbook Plus Bugs	0	402	February 2, 2023
Emails not going out Scoutbook & Scoutbook Plus Bugs email	46	2124	February 14, 2023
Not receiving emails just started the same day Scoutbook & Scoutbook Plus Bugs	80	2240	February 7, 2023
Mail and text messages not being sent by Scoutbook? Scoutbook & Scoutbook Plus Bugs	17	2156	October 27, 2020
Not receiving email thru Scoutbook Scoutbook & Scoutbook Plus Bugs	38	3415	September 21, 2019

No longer receiving emails from Scoutbook

Related topics