Online Registration "Go to Checkout Summary" Spins

Hello. I’ve been trying to fill out an online adult volunteer application for several days. I can complete the first page to link to my myscouting account, I can complete the second page with the background information, and then I click the button for Terms and Conditions. The modal box appears, I e-sign it, and when I click Go to Checkout Summary, a spinner appears on the button and spins and spins indefinitely.

I’ve tried on a Windows laptop with Firefox and Edge; a Macbook with Firefox, Firefox Private Window, Chrome, and Chrome Incognito Window; and a Windows desktop with Chrome. Same result every time.

Member #14148976

Thank you!

Reach out to your council Registrar for assistance.

I am experiencing the same exact issue. Were you ever able to resolve it?

I’m experiencing the same issue as well. Did anyone find a fix for this?

@JonathanWarne - contacf your council

For anyone else wondering, using incognito mode on the chrome browser solved the problem.

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