Pack showing as Scouts BSA Troop in SB+

[JillBarr]

Pack is somehow listed as a Troop in SB+. Roster lists Patrols and all scouts listed as Unassigned. All looks just fine in SB OG.

My BSA# 10852668

I’m on the roster in my.scouting.org (I can see this using my district position). My SB membership was ended a few weeks ago. The End Date was cleared yesterday and I see the Pack again in SB OG and then after an overnight I could the Pack in SB+, but listed as Scouts BSA - Pack ###. I do NOT see it in the dropdown list of units in my my.scouting.org.

[DonovanMcNeil]

@JillBarr this is a rare known issue - I will turn it in for you

[JillBarr]

Thank You!! FYI this is a new unit only started this fall.

[DonovanMcNeil]

@JillBarr one issue is you are not Registered in that Unit - SB+ relies Heavily on Real Registration

[JillBarr]

I am listed on the Roster in my.scouting.org. It’s strange. I do not see that Den Leader positions listed in My Profile.

[DonovanMcNeil]

Little Odd - this is the Database - you are out of 60 day grace period and it is also set to IS ACTIVE=NO - which means it is not a functioning role

[DonovanMcNeil]

Might be the my.scouting liking First of the Month issues you are seeing

[RyanWestafer]

I am seeing it too…

[RyanWestafer]

I found this in my.scouting.org … seems like this is an aberrant web interface handling of the fact that a cub scout registration dropped while scouts registration(s) remained…

[DonovanMcNeil]

@RyanWestafer - yours make a little less sense - the registration is not active - talk to council

[RyanWestafer]

Council fixed that clerical issue with the registration, but the SB+ bug persists. What do you see now?

My other post was closed prematurely and I cannot post back an update that the issue persists despite Council fixing all registration database issues.

[jacobfetzer]

@RyanWestafer Did you wait 24 hours after they fixed it to check?