I have a parent with two scouts and he was trying to jump to internet advancement from one of his Son’s Scoutbook pages to record a hike. The link got him to IA but said he didn’t have rights as he was not a leader, Scout or Parent. Could someone let me know what I need to work with him on to resolve?
Post the parent’s BSA Member ID or Scoutbook UserID (no names) and we will investigate.
Was he getting an error message? Did he check the dropdown at the upper right to make sure it was set to one of his parent roles?
There is no error message the IA screen just says he needs to be one of the options which he is as a parent.
Please let me know if there is other information I can provide.
Do you know if he was trying to record the activity for son with first initial J or Z?
I found a connection to a deleted account belonging to J. I have removed this connection. Have the user try again as this connection may have been confusing the system.
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.