We have a parent of one of our scouts not getting emails. She has never logged into scoutbook, yet when I go to send message next to her name it says No Emails and therefore we cannot include her in email communications. She is questioning why she is not getting any. How would this be the case of the user have never logged in to disable emails? I cannot see anything wrong in her profile and her email address is correct.
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.
