Parent cannot update email from

I have a parent who cannot up date their email from They are getting an error message that says a connection is pending. There were originally two accounts in Scoutbook and I removed the old one, but somehow the system still sees the conflict. Any help would be appreciated. Thanks!

Here are the #'s in Scoutbook of the account we are trying to fix:
BSA ID 135692566
User ID 11292260

-Jose Molina
Pack 62

@JoseMolina this is fixed

Thank you very much!

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