Parent Cannot Update Email

Scoutbook Scoutbook Bugs
1

We have a parent (user id: 11034653) who is unable to update her email address in Scoutbook because Scoutbook says there is a pending account already associated with her email.

She cannot see the invitation to get rid of it herself, and I cannot see a way from the admin side to delete the pending invitation associated with her email account. And I cannot see a way for me to update her email account for her.

Any assistance clearing the pending invitation would be greatly appreciated.

Thank you,

Daniel Fillmore
Troop 822

2

SUAC should be able to clear this for you really easily once they see it.

3

This is solved @FillmoreDaniel

4

Thank you so much for your help on this!

5

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