Parent Connected to Wrong Scout

I have a parent (our Recruitment Chair) who is connected to a wrong scout. She is connected to her son but also linked to another scout with the same first name. I can’t seem to delete their connection no matter where I look in Scoutbook. I’ve tried to do it via the Recruitment Chair’s account, the Scout’s accounts and Connection manager. Where should I be going to fix this?



Only the “parent” can delete their “parent” connection to a scout. Has the adult with the erroneous connection tried going in to their connection to the scout and unchecking the “parent/guardian” box?

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