I have a parent whose emails is set up in Scoutbook with her scout’s name, so I cannot add her as his parent.
How can this be corrected?
SB 12748015
BSA 14571607
There is no email on that account
@HeatherChirillo An issue is that the parent has 2 BSA member ID numbers:
14571608 - Lion Adult Partner registration
14571603 - Her parent / child user relationships
Ideally, you want any registrations and any user relationships to be combined under a single BSA member ID number. Your local council’s Registrar should be able to help with this.
Normally, the MID with the parent / child user relationship will come in automatically.
It appears to be corrected now. Thanks!
@HeatherChirillo I still recommend that you contact your local council Registrar about combining everything under a single BSA member ID number. They can do this with their Registrar tools.
Thank you! I will do that!
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