Parent has a child added to their account that isn't theirs

Good morning,
I have a parent in our troop 274 with Member ID133556722. They can see a scout in their account who isn’t their child from Troop 170. Could anyone please help me fix this?

the parent can go to their own connections and just end the connection

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Could you please give us the steps to do this?

parent logs in > clicks my account > my connections > finds the connection > there will be a X on the right side of window just click that

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