Parent profile issue

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1

Hello,

I am assisting a parent that I am bringing on board as an ASM with getting their ongoing profile issue rectified. The member number 134698084 has completed YPT and other CA requirements, but when I look at his profile, I do not see this. He mentioned that there is a duplicate profile issue he has not been able to resolve in the past. The UserID he said he used is “018158” which is not a familiar format. Can you please help me fix this so I can add him to recharter as an ASM? Thank you

2

@CharlesCoyle well there is BSA # 13057749 in your council. As far as the CA requirements not sure how that works with recharter. the 8084 MID has all the YPT Good on it

3

Thanks for taking a look. Can we merge the profiles? Initials R.S. and they should have the same email address

4

no there are 2 different email providers

5

if the other is rocketmail, then we are talking about the same person and they can be merged. Thank you

6

i wont post the email address here, but it is the same address, but one is ymail and one is rocketmail

7

yes it is all fixed and should not have been causing any issue - the user is not registered as a leader yet

8

That must be the issue. I could have sworn he was already registered. Are adult leaders able to complete the online application or do we need to do a paper app and turn it in to the office?

9

That depends on your council - talk to them

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