Parents login is tied to mispelled SB login


I have a parent who when their application went through it had a mispelled letter in their email address and now is causing login issues for them. I do have an email I can forward to you which has screenshots, where can I send it?

when I clicked edit profile under the parent, this is the Member ID14602478 that shows up if that helps you.

@FrankSplain the email has been changed 5-6 times over the last month - user can change it themself if they log in

Yes but the login is the problem. the screenshot includes their email so I dont want to paste in here.
is there an email address you can send me or can i dm it on this forum somehow?

Just post everything before the @ of the email here - cause the emails on all the accounts match now

I will send you a direct message > look at top right Avatar to find it > it will be a green dot with a number 1 > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)

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