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Parent's view not showing advancement progress the same as my den leader view

I have a parent that says all activities related to his son’s Webelos Adventure has disappeared from Scoutbook. I can still see what has all been completed. Is this a known issue?

there is a similar report of this that is being looked at

Is the parent using the Scouting mobile app?

https://discussions.scouting.org/t/adventures-not-displaying/185687

I can see my son’s adventures on Scoutbook, but not on the mobile app

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