We are noticing within the Scoutbook Plus calendar that parents with multiple Scouts in different dens are not being added to the invitee lists at all.
We will need the Scouting America Member ID (no names) for one or more parents you are seeing this issue with along with the den ranks for thier Scouts.
Is this happening when you are creating a new event? Have you seen it at other times?
This is the first time we are noticing it, after parents didn’t receive a meeting email. This is for new events as they are created. Here are the ID numbers for testing:
Scouts:
141597150 (Lion)
13877330 (Webelos)
Parents:
13985259
14023862
And I assume these are pack events, not den events.
I need more information as I was not able to replicate this.
When you created the event, did you click on Current next to All Youth, All Leaders and All Parents/Guardians?
@TobyLichtle we can also setup a screenshare to take a look at it
These are for den meetings, not pack events.
I would be more than happy to do that.
If you have a moment right now - would be easier than us trying to set up a fake scenario
I do have time right now. Let me know how to connect with you.
I will send you a direct message > look at top right Avatar to find it > it will be a green envelope > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)
Give me a few minutes and I will do that. Thank you!
This is a known issue - where Parents that are Parent/Leaders are not always included in Parent list - I reminded the Devs about it
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