I’m finding that the CSV export for the payment log is not capturing all the data, therefore, some of our scout accounts are wrong when getting PDF or CSV’s. I’ve emailed for support, but then I saw in a form post titled “One click total csv backup of all data” that Ed D’Avignon posted:
“There are multiple items in the backlog to add missing data to the export/backup files. At this time we do not know if or when they will be scheduled for development.”
Does this mean that there is no commitment to fix basic data errors? The payment log screen runs, pdfs,and csv’s are missing data and I can’t get accurate reports to print and report to our scout committee. The missing data is a couple entries on a couple scouts. One off issues, not a consistent issue.
An honest answer is appreciated as I have to advise our committee as to how we’re going to deal with this problem.