Plus Login Hang

Scoutbook Using Scoutbook & Scoutbook Plus
1

BSA Member # 135947697. I am able to log in to Legacy, but not Plus. When I try Plus, the loading wheel just spins, and then the Captcha times out. I have tried clearing my history and my cache. I have tried multiple browsers, desk top and mobile. And I have changed my password. Nothing has worked. I have previously been able to use Scoutbook Plus, but not for about 2 months. Please help!

Amy

2

I’m not seeing any issues. It says you logged in today. Have you tried an incognito window?

3

Yes, I’ve tried Incognito too. I just can’t get in. I tried several times today, but I haven’t been able to log in for a couple of months. It just loads and loads and then the Captcha expires.

4

The developers have been asked to look at it.