Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
The bug with youth leadership when registered in a Troop and Crew has not been fixed. Are these Scouts still dual registered? The only way the posting of the Crew charters would solve the problem is if they are no longer dual registered.