Den Chief - Missing in ScoutbookPlus but in Scoutbook?

[GabeZawalski]

One of my three Den Chief’s is showing up scoutbook.scouting but not in my Pack’s roster in advancements.scouting.

When I look at the Troop in advancements.scouting he (and the other two Den Chiefs) have a role of Den Chief but are unassigned.

When I look at the Pack the one is not visible in advancements.scouting, but in scoutbook.scouting he’s assigned to both the Pack and two Dens, while the other two Den Chiefs are visible in advancements.scouting.

Den Chief: 140829934 - Missing from Pack Roster in SB+ Unassigned to the Pack
Den Chief: 134782770 - Unassigned in SB+
Den Chief: 137486609 - Unassigned in SB+

Did this happen because I assigned the Den Chiefs via the Pack level vs at the Troop level?

[CharleyHamilton]

I think their DC position has to be Approved by one of the unit scouters in the troop before they’ll appear in Scoutbook+ (advancements.scouting). Troops are (for almost all purposes except calendar and logs) still operating in classic Scoutbook (scoutbook.scouting), so that’s where they’ll need to approve the position. I don’t recall if you can assign them to a den (in SB+) before the troop approves them.

https://help.scoutbook.scouting.org/knowledge-base/adding-a-den-chief-to-a-pack/

[GabeZawalski]

It was previously approved for all three of them. They were initiated by adding from the Pack and the Troop approving.

He recently disappeared from the Pack roster but was on there before.

[DonovanMcNeil]

@GabeZawalski what it looks like to me is this:

The first one was assigned by a pack but the Troop never approved in the Email
The other 2 were assigned in Pack, Troop Approved, but then pack never took action.

I think I would end all 3 positions in Legacy and just start the process again - making sure the Troop approves in email sent, and then Pack takes action to assign the DC to a den

[GabeZawalski]

Interesting to hear. We did go through the adds and approvals a few times before we got them accurate and I personally assigned each of them to their perspective Dens.

Currently everything in Scoutbook for the Pack and the Troop is accurate.
All three Scouts have Den Chief role, Pack association, and Dens assigned.

But in Advancements it doesn’t match up but again all three Scouts were on the Pack roster up until recently. The only modification I made, was to remove the non-affected Scout from a den he wasn’t associated with.

With this info you’re still suggesting the best process is to remove them entirely and re-add?

[DonovanMcNeil]

ending the leadership and readding does no harm @GabeZawalski

[GabeZawalski]

Thanks for you recommendation and help.