Removing an incorrectly approved merit badge

Archive Internet Advancement
1

In internet advancement, how do you delete a merit badge that has already been approved? Citizenship in the Community was misreported for a scout. He did not earn it yet. I have tried to use the “unapprove” button but the merit badge remains on the scout list of completed merit badges. We use TroopMaster, so I can not delete it out of scoutbook.

2

Go to the Scouts name in roster and click it > Then go to Approved > Find the item and click the 3 dots to the right

On the pop up you have to click this
22

Then an unapprove button will appread

3

Go to the Scout’s profile, click on the MB to be unapproved, and in the pop-up, clear the “Date completed” field and make sure the “Leader Approved” and “Awarded” check boxes are cleared.

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Oops, sorry! I missed the “In Internet Advancement” part of your question

4

@AndreaCarroll I see what you mean - I will point this out to staff

5

I have tried the “unapprove” button several times, but the merit badge remains on his completed list.

6

It is a bug in Internet Advancement. The bug has been reported to the developers.

7

I’m in the same boat as Andrea above. We use Troop Master and I need to remove Home Repairs from a scout whose brother actually earned the merit badge. Here’s a picture of what I see in Internet Advancement…

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8

yes they made made a change - this will be working again in 48 hours hopefully

9

Thank you. I’ll try again tomorrow.

10

OK Unapprove is back with the directions Bill gave above. NOTE if the MB was marked awarded the image hangs - but the date does clear - they are working on that