Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
I have a youth who signed up using Google SSO with his school account. The school has now blocked any apps other than their approved school apps for use with Google SSO and so he receives a message Scoutbook is not authorized.
Is there a way to disconnect his account from SSO?
The youth is:
SB User ID: 1526904
BSA Member ID: 132514067
You need to contact your Council. The SUAC does not have the ability to change Scout’s login ID. Since you are in Northern Star Council, send an e-mail to scoutbookhelp@northernstar.org. Ask them to have the account switched from Google Login to BSA Credentials. They may need to open a ticket with BSA IT. If they do, I would not expect this to be fixed this week due to the holiday.