We have parents of scouts not listed in our SB roster who are still showing when we send emails or set up calendar invite. 2 were former leaders. 1 is still listed as leader under the permissions tab so not worried about that one. I will note that these scouts are still on our my.scouting roster but have either moved, aged out, etc (& in one case never actually ever attended after joining!).
These are the scout’s member IDs whose parents are still showing when we send emails/calendar reminders:
141761625
137370181
140704957
140328431
137212680
I just don’t want to be sending them emails when they are not in our unit…And with 2 parents each, it takes so much time to go through and make sure they aren’t in the emails/calendar events.
Thanks for any help you can give!
@StephanieShort - I think the only way to remove them is use the opt out or have them removed by the registrar
I have opted the scouts out but the parents still appear in the emails/calendar.
@StephanieShort they either have to be opted out immediately of Membership (by Key 3 in SB+ roster or my.scouting roster). Or make sure they are not on calendar events.
Did you opt them out at “end of term” or “immediately”?
I opted them out over a month ago in my.scouting.org. I also marked them as inactive in SB+ the same day. (I am COR). The youth aren’t showing on SB+ roster (only in my.scouting as opted out) but when I make a NEW calendar event or email I have to unselect their parents.
I think if you opt out in my.scouting it defaults to the end of their term (registration) instead of immediately like you can do in SB+. Call council and ask them to end the registrations
I do not want to end their paid registration as they may go to another unit (specifically the ones that aged out or have moved) and I do not want to make them pay National fees again. If I mark them as inactive in SB+ & opt them out in my.scouting their parents should not be receiving emails…at least that is what the help tutorials have said…
Calling council would not end their registration - it would just put a date for your unit, just like Opt out does - you just put 12/31 probably doing it in my.scouting.
How do Councils do this? As a former Council Registrar (as of a month ago) there wasn’t an option for registrars to end a membership to a unit without ending their paid registration…at least that I knew about.
Have you tried the Opt out from unit messages and reminders? It is in Scoutbook Plus on the “Profile” page, “Personal Info” tab. If they join another unit, they will need to opt back in again.
I tried to find their profile on SB+ but since I have opted the scouts out I can’t seem to figure out how to get to their parent profile. Do you have instructions on how to find the profile?
@StephanieShort
Go to your roster in SB+, click on Filters and make sure Opt-Out is turned ON.
Hello, I have checked - It is ON. I was able to turn all the others off and just select Opted Out to see the ones that I had taken off my roster…except one. I have tried to go into the scout profiles of the ones I can see and selected the Opt out of messages like Jennifer Olinger suggested…But it won’t save once I click the box.
I receive this error.
